在 DIVINTOK,我們優先考慮網站訪客的隱私和安全。本隱私權政策概述了我們如何收集、使用、揭露和保護您的個人資訊。使用我們的網站即表示您同意本政策中所述的條款和做法。

  1. 資訊收集:當您透過我們網站的聯絡表單或訂閱我們的電子報自願向我們提供您的姓名、電子郵件地址和聯絡資訊等個人資訊時,我們可能會收集這些資訊。我們也透過 cookie 和類似技術自動收集非個人信息,例如您的 IP 位址和瀏覽行為。

  2. 資訊的使用:我們使用收集到的資訊來回覆您的詢問、提供所要求的服務、個人化您在我們網站上的體驗、發送新聞通訊和促銷資訊(經您同意)、分析網站使用趨勢以及改進我們網站的功能和內容。

  3. 資訊共享:未經您的同意,我們不會向第三方出售、交易或出租您的個人資訊。但是,我們可能會與協助我們經營網站、開展業務或向您提供服務的值得信賴的服務提供者分享您的資訊。如果法律要求或為了保護我們的權利、安全或財產,我們也可能會揭露您的資訊。

  4. 資料安全:我們實施適當的安全措施來保護您的個人資訊免遭未經授權的存取、變更、揭露或破壞。但請注意,沒有任何一種透過互聯網或電子儲存進行資料傳輸的方法是 100% 安全的,我們不能保證絕對安全。

  5. 外部連結:我們的網站可能包含第三方網站或資源的連結。請注意,我們對這些網站的隱私權做法或內容不承擔任何責任。我們鼓勵您在提供任何個人資訊之前查看此類網站的隱私權政策。

  6. 兒童隱私:我們的網站不適合 13 歲以下的個人。如果我們發現無意中收集了 13 歲以下兒童的個人信息,我們將採取措施立即將其刪除。

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如果您對我們的隱私權政策有任何疑問或疑慮,請與我們聯絡

FAQ FOR SURFACE TRANSCEIVER (REGULAR UPDATES)

Battery Type:
No, the battery cannot be replaced. The Surface Transceiver features a sealed design with a built-in battery that must be charged using the provided charging cable.

ContConnection Quantity Recommendation:
Theoretically, there is no limit to the number of connections. However, to ensure orderly operation, it is recommended to connect no more than 5 Underwater Transceiver-Mini units simultaneously.

Compatibility:
Not compatible, so they cannot communicate with each other.

Clicking Too Fast or Too Slow:
The interval between each click to start or end recording should be about 500 milliseconds. Clicking too quickly or too slowly may not activate the recording function. For detailed instructions, please refer to the [Quick Start Video](link to video).

1. Equipment Issues:
If you are unable to establish a connection between the Surface Transceiver and the diver, it may indicate a device malfunction. Please return the entire product set for free repair if it is within the warranty period.

2. Environmental Interference:
If the call quality is inconsistent, ensure you avoid the adverse conditions mentioned in the manual. For example, issues may arise if the distance between the diver and the Surface Transceiver exceeds 30 meters or if there are obstacles like steep slopes, sunken ships, or tall aquatic plants in the signal path. Try improving these conditions and test again.

1. Timing for Releasing the PTT Button:
While in transmission mode, hold the PTT button until the entire message has been sent. Releasing the button prematurely may result in incomplete messages. If multiple people are speaking simultaneously and causing interference, please wait and repeat your message.

2. Signal Obstructions:
There may be obstructions in the underwater transmission path causing intermittent signals.

1. Maintain Proper Distance:
The recommended distance between the Surface Transceiver and your face is 30 centimeters. Before speaking, call out the diver's name to get their attention.

2. Increase Volume:
Surface personnel should try speaking louder.

Protection Rating:
The device has an IP54 rating, which protects against water splashes from any direction. Avoid dropping the Surface Transceiver into water. It is recommended to use the included anti-loss strap to reduce the risk of accidental drops.

Charging Time:
Approximately 2 hours. A steady green light indicates that charging is complete. Please use a 5V/1A adapter purchased from a reputable source.

Battery Life and Charging Advice:
With a full charge, the Surface Transceiver provides approximately 4 hours of continuous use (based on laboratory data). If the battery runs low, you can also use a power bank to continue operation.

Effective Communication Range:
Approximately 75 meters, though actual distance may be affected by water conditions.

Storage Capacity:
The Surface Transceiver has a 32GB TF card that can store approximately 320 hours of audio recordings.

Connection Recommendation:
Theoretically, there is no limit to the number of connections. However, to ensure orderly operation, it is recommended to connect no more than 5 Underwater Transceiver-Mini units simultaneously.

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